The IT Help Desk Staff

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Jonathan Bull

Help Desk Manger

jbull@smu.edu
(214) 768-3715

Manager, HDI Support Center Analyst, HDI Certified Support Center Team Lead, MOS: Microsoft Outlook

Vanessa Bermudez

Customer Service Manager

vbermudez@smu.edu
(214) 768-6218

Manager, HDI Support Center Analyst, MOS: Microsoft Outlook, ISC2 Candidate

Nestor Acosta

Help Desk Consultant

Consultant

Zach Davis

Help Desk Consultant

Consultant

Diamond Keebler

Help Desk Consultant

Consultant

Briley Monk

Senior Help Desk Consultant

Consultant

David Mourlam

Senior Help Desk Consultant

Consultant, HDI Support Center Analyst